Robert D. Hughes


Robert strives for optimized content and a positive user experience in all his Web endeavors. He is always thinking of how to make websites easier to use and content more engaging. Content management and production are his forte. Empowering people so they can make intelligent, informed decisions is his passion.

Core Competencies

  • Content and website management (experience creating, managing, and publishing digital content with content management systems, blogging software, and text editors)
  • Web development with XML, HTML, CSS, jQuery, JavaScript, and Bootstrap. See Portfolio for Web development and Web design samples.
  • Content production and strategy. See Portfolio for writing samples.
  • Graphic design, image optimization, and photo editing with Photoshop. See Portfolio for samples.
  • QA and troubleshooting, e.g., usability problems, malformed code, proofing, and page layout issues
  • File and digital asset management (experience with FTP clients, Widen DAM, and Picasa)
  • Web standards and accessibility
  • Project development, status reporting, and collaboration (experience with JIRA and Basecamp)
  • Google Webmaster Tools, Analytics, and PageSpeed Insights

Project Experience

The Orniphile, Chicago, IL | Web Developer and Content Manager
2015 - Present

  • Improved the appearance of The Orniphile website through a redesign and recoding using HTML5, CSS3, and jQuery. All coding and content management done using an advanced text editor.
  • Performed regular quality assurance (proofing and editing content, code testing, responsive testing, and accessibility testing) to ensure the site looks good and works well on all devices and for all users
  • Achieved a top 5 ranking in Google organic search results for keyword phrases "birding Montrose" and "birding Montrose Point" for the website
  • Managed all digital assets (photos, graphics, and related resources) associated with the site using an FTP client

Pampered Chef, Addison, IL | Content Manager
March 2015 - August 2015

  • Successfully moved content (text, graphics, files, videos, and product information) from the legacy PC Canada site to the new PC Canada site using Hybris CMS as part of a content migration project
  • Built clean, attractive Web pages with HTML and edited existing pages using Hybris CMS
  • Discovered dozens of Web page bugs during QA testing for responsive website redesign project
  • Finished the Canada content migration project 2-3 weeks ahead of schedule

National Council of State Boards of Nursing (NCSBN), Chicago, IL | Content Manager
July 2014 - September 2014

  • Successfully moved content (text, graphics, files, and videos) from old NCSBN site to new NCSBN site as part of a content migration project. Used OpenText CMS.
  • Contributed to an improved design by properly formatting Web page content with HTML
  • Optimized hundreds of graphics with Photoshop for increased page download speed and a positive user experience
  • Completed the content migration project on time

Abercrombie & Kent, Inc, Downers Grove, IL | Content Publisher
October 2013 - April 2014

  • Worked with communications department on implementation of a new Abercrombie & Kent website using Sitefinity CMS
  • Contributed to an improved user experience by properly formatting content with XML and HTML
  • Optimized hundreds of images with Photoshop and renamed them according to strict specifications for improved SEO
  • Added value by completing all tasks on time and with fidelity to project specifications

Blue Cross Blue Shield, Chicago, IL | Content Publisher
November 2011 - May 2012

  • Worked with project managers on implementation of new Blue Cross Blue Shield member's website using Interwoven TeamSite CMS
  • Created Web pages with HTML and updated site content with Interwoven TeamSite CMS
  • Properly formatted Web page content for a positive user experience
  • Completed all assignments within a reasonable time frame

American Society for Healthcare Risk Management (ASHRM), Chicago, IL | Webmaster
October 2010 - April 2011

  • Worked with Interwoven TeamSite CMS to create and publish digital content and manage the ASHRM online presence
  • Built clean, attractive Web pages with HTML and CSS and edited existing Web pages
  • Improved the website experience by troubleshooting and resolving technical problems such as broken links, missing resources, and missing pages
  • Created impactful graphics and optimized dozens of digital photographs with Photoshop

Previous Projects

Illinois Ornithological Society (IOS) | Webmaster
2003 - 2010

  • Designed and developed the IOS website and served as webmaster
  • Improved the readability of all content by proofreading and editing and making corrections when needed
  • Managed the site with diligence, updated the content in a timely manner, and always strived to improve the visitor experience
  • Added new features, including an online documentation form, a photo archives page, and an online photo quiz


BA, Loyola University of Chicago

Downloadable Resumes

About Me I was born, raised, and currently live in Chicago. When I'm not working I apply my passion for communication to promoting the Montrose Point Bird Sanctuary in Chicago through social media and blogging. You could say I'm a Web guy at heart.