Robert D. Hughes


Robert strives for optimized content and positive user experience in all his Web endeavors. Content management is his forte. Empowering people so they can make intelligent, informed decisions is his passion.

Core Competencies

  • Content and website management (experience creating, managing, and publishing digital content with content management systems, WordPress, and social media platforms)
  • Web development with HTML, CSS, jQuery, and Bootstrap. See PortfolioPortfolio for Web development samples.
  • Content production and strategy. See PortfolioPortfolio for writing and social media projects.
  • Copyediting and proofing
  • Graphic design, image optimization, and photo editing with Photoshop. See PortfolioPortfolio for samples.
  • QA and troubleshooting, e.g., malformed code, missing resources, and page layout issues
  • Web accessibility and responsive testing
  • Project development, status reporting, and collaboration (experience with JIRA and Basecamp)
  • Understanding visitor and site behavior with Google Webmaster Tools, Analytics, and PageSpeed Insights

Project Experience

Montrose Point Bird Sanctuary, Chicago, IL
Content Producer and Web Editor
October 2011 - Present

  • Redesigned the Birding Montrose PointBirding Montrose Point website and made it responsive
  • Produce and publish inspiring and educational content to Instagram, Twitter, and The Montrose WordPress Birding BlogThe Montrose WordPress Birding Blog, maintain all blog content, and manage all back-end blog processes
  • Perform regular quality assurance (proofing and editing content, code testing, responsive testing, and accessibility testing) to ensure the Birding Montrose Point website looks good and works well on all devices and for all users
  • Achieved a top 5 ranking in Google organic search results for keyword phrases "birding Montrose" and "birding Montrose Point" for the website and blog. Includes top rankings for image and video search.

Pampered Chef, Addison, IL
Content Manager
March 2015 - August 2015

  • Successfully moved content (text, graphics, files, videos, and product information) from the legacy PC Canada site to the new PC Canada site using Hybris CMS as part of a content migration project
  • Built clean, attractive Web pages with HTML and edited existing pages using Hybris CMS
  • Discovered dozens of Web page bugs during QA testing for responsive US website redesign project
  • Collaborated with multiple teams and finished the Canada content migration project ahead of schedule

National Council of State Boards of Nursing (NCSBN), Chicago, IL
Content Manager
July 2014 - September 2014

  • Successfully moved content (text, graphics, files, and videos) from old NCSBN site to new NCSBN site as part of a content migration project. Used OpenText CMS.
  • Contributed to an improved design by properly formatting Web page content with HTML
  • Optimized hundreds of graphics with Photoshop for increased page download speed and a positive user experience
  • Completed the content migration project on time

Abercrombie & Kent, Inc, Downers Grove, IL
Content Publisher
October 2013 - April 2014

  • Worked with communications department on implementation of a new Abercrombie & Kent website using Sitefinity CMS
  • Contributed to an improved user experience by properly formatting content with XML and HTML
  • Optimized hundreds of images with Photoshop and renamed them according to strict specifications for improved SEO
  • Added value by completing all tasks on time and with fidelity to project specifications

Blue Cross Blue Shield, Chicago, IL
Content Publisher
November 2011 - May 2012

  • Worked with project managers on implementation of new Blue Cross Blue Shield member's website using Interwoven TeamSite CMS
  • Created Web pages with HTML and updated site content with Interwoven TeamSite CMS
  • Properly formatted Web page content for a positive user experience
  • Completed all assignments within a reasonable time frame

American Society for Healthcare Risk Management (ASHRM), Chicago, IL
October 2010 - April 2011

  • Collaborated with department leaders and content producers to create and publish content with Interwoven TeamSite CMS and manage the ASHRM website
  • Built clean, attractive Web pages with HTML and CSS and edited existing Web pages
  • Improved the website experience by troubleshooting and resolving technical problems such as broken links, missing resources, and missing pages
  • Created graphics and optimized dozens of digital photographs with Photoshop


BA, Loyola University of Chicago


  • Certified Internet Webmaster, Associate (Certification). Comptia.
  • Writing For Web and Mobile (Certificate of Excellence). Gymnasium.
  • Inbound Social Media Strategy (Certification). HubSpot Academy.
  • jQuery Building Blocks (Certificate of Excellence). Gymnasium.
  • Coding For Designers (Certificate of Excellence). Gymnasium.
  • Modern Web Design (Certificate of Excellence). Gymnasium.
  • JavaScript Foundations (Certificate of Excellence). Gymnasium.
  • Designing Accessible and Responsive Websites (Badge). Gymnasium.
  • Structuring and Organizing HTML5 Forms (Badge). Gymnasium.
  • Build Better Websites With Chrome Developer Tools (Badge). Gymnasium.

Downloadable Resumes (right click a link and choose "Save link as" to save)


About Me Portrait of Robert D. Hughes

I was born, raised, and currently live in Chicago. When I'm not working I apply my passion for communication to promoting the Montrose Point Bird Sanctuary in Chicago through social media and blogging. You could say I'm a Web guy at heart.